Refund policy

At Tea Garden, we take pride in the quality and freshness of our premium loose leaf teas. Your satisfaction is our top priority, and we are committed to ensuring every cup you brew meets your expectations.

Refund Eligibility

• We gladly accept requests for refunds or exchanges if a product is damaged or defective.
• To be eligible, please contact us within 14 days of receiving your order.

Non-Refundable Items

• Due to the nature of loose leaf tea, we cannot accept returns for opened products unless there is a quality issue.
• Items purchased during sales or promotions may be final sale, unless defective.

At Tea Garden, we value your trust and strive to make every experience with our teas delightful and hassle-free. If you ever have concerns, contact us, we are here to make it right.